Union Station Hotel, Autograph Collection - Nashville

Excellent hotel with an attentive staff. The food from room service was great and we really enjoyed the bar, especially some of the barmen's signature cocktails. We upgraded to a suite for a small premium and it was worth it. We were able to get a suite here for what regular rooms cost in other upscale Nashville hotels, it was walking distance from The District, and the historic quality and ambiance made for a great experience.

The hotel is a lovely period building in a great location.

The staff was exceptional, the food at the restaurant was excellent and the valet service was excellent as well. The rooms were well appointed with up to date furniture and when I asked for feather pillows for the bed, I received them. They also upgraded our room to one that was a little bigger with no additional cost.

Atmosphere, historical preservation, quality of accomodations

A/C blew vigorously onto bed. Needed covers. Then it stops and in 5 minutes the room is stuffy...don't need covers. This cool/hot thing cycled all night long, frequently interrupting sleep.

how close it is to downtown Nashville

all room views face away from downtown

The building itself is fantastic. So is its location. The staff was attentive and very helpful, and I loved the morning scones & coffee, the afternoon cheese & tea, the lobby's free wi-fi and the big fireplace. I have already recommended it to a lot of my friends. I'd have recommended it in my column were it not for the disparity in floors and the price.

Once I was moved off the 2nd floor I was happy, but that 2nd floor room was not only dreary but the phone didn't work, the door didn't work, and one couldn't use the stairs so you had to wait a long time for elevator just to go one floor to the lobby. I felt relegated to the ghetto, even after I'd specifically asked for a nice room because the trip was a gift. I wouldn't recommend staying anywhere but the 4th floor or above.